The hospitality industry is rebounding from the challenge of past years with higher occupancy, higher average daily rates and increase food & beverage revenue. Hospitality’s future is bright. But that future contains new challenges; a few being increased sources of bookings, wide differences in guest expectations, and digital of outlets for guests to instantly review their stay and effect a properties reputation: positively or negatively.

MASSBITS serves the hospitality industry in two areas: Backoffice information technology services and guest information technology services. In the hotel backoffice, we can help with:

  • Property Management Systems
  • Networking and Wireless
  • Key-lock Systems
  • Points-of-Sale Systems and Credit Card Systems
  • Telephone Systems
  • Desktop and Computer Support
  • Accounting\Payroll Systems

Facebook, Twitter, Yelp and dozens of other portals stream approvals or disappointments, based on any guests’ whim. While this is certain to create risk to any property’s reputation, it also creates an opportunity; by providing key digital services target to technically inclined guests (who are most likely to review online) they are more likely to enjoy their stay and share their experience. These may include:

  • A properly deployed wireless solution that does not degrade when many users connect like most hotel wireless systems do.
  • Common area chargers for mobile devices like iPads.
  • In remote A/V dock options for mobile devices.
  • Promotions for social media usage or “check-ins”.
  • Free Training
    For Business

    We are truly invested in our clients business success.

    We team with experts to provide weekly workshops on business issues and free reference guides; a new one each month.

  • April 2014
    No Fooling

    To recognize this April's Fools Day, we will release the the "No Fooling Around Guide to Medical Compliance". This Quick Reference Guide (QRG) is developed for Massbits by a Certified Medical Compliance Officer (CMCO).

    Free healthcare workshop in Cape Coral with a guest Healthcare Consultant, CMCO, CPC

  • May 2014
    May Powers

    This month is "May Powers" our Quick Reference Guide (QRG) to protecting business for a catostropich event, without breaking the bank. If your building was unihabitable, could you still do business?

    Free workshop in Fort Myers with an expert business continutiy expert.

  • June 2014
    Flags of our fathers

    This is the month of Flag Day and Fathers Day, and we are clebrating with family: Uncle Sam! We're provide. Quick Reference Guides (QRG) on business tax basics and employement law compliance.

    Free workshop in Cape Coral with two guest presents; a tax professional and attorney.